How It Works
When you contact us, your name will be added to the duty doctor’s call list, along with a brief summary of your concern and your preferred contact number.
The duty doctor will review all requests and prioritize calls based on urgency, but they aim to return your call within 2 hours. Please note that calls may be prioritized further depending on symptoms and patient age.
This system ensures same-day access to GP advice. If an appointment is needed, we will book you with the most appropriate doctor for your concern.
In some cases, the duty doctor may provide medical advice or issue a prescription, which can then be collected from the surgery reception.